All American Bench Craft products are handmade by us for you. We ship most non-customized orders within 3-5 business days from when you place your order. Please check the products customize section for the latest production lead time on customized orders. Our priority is to ensure that you receive your items promptly, so by all means contact us directly if you are up against a deadline.
We offer Free Domestic Shipping via the United States Postal Service (USPS). We ship to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.
We offer International Shipping through the United States Postal Service (USPS), and regularly ship all over the world. Note: packages that ship via USPS First Class will not have tracking information. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Please contact us directly if your destination is not available at checkout.
Return & Exchange:
- If you are not satisfied within the first 30 days of your purchase, we will accept a return and process a refund unless otherwise specified.
- The sale of all limited edition products, products that have been engraved, monogrammed, embossed, personalized, etc. are final and non-refundable.
- We guarantee your purchase to be free from defects in materials and workmanship for the life of your product.
- Where needed, we will repair your product. Contact email@example.com to discuss a potential repair service.
- Our policy can not accommodate purchases that have been abused, misused, or altered.