Welcome to our frequently asked questions page. Here, you’ll find answers to some of the most commonly questions we get from customers and prospective customers. If you have a question about our products or business that isn’t listed here, please contact us today to receive a quick response. We are as dedicated to providing great service as we are to creating great products.
Q: Why does my new wallet feel stiff and rigid?
When you first take your wallet out of the box, it will be stiff and rigid like a new baseball glove. The leather used to make the wallet is thick, vegetable-tanned bridle leather that shapes and molds with use. Vegetable-tanned leather is stiff at first, but it breaks in better than other leathers.
Your wallet will break-in, flatten out, and mold to shape after a few days of sitting on it. You can also throw it under your mattress at night to speed up the process of breaking it in.
Q: What can the Hammer Riveted Wallet hold?
The Hammer Riveted Wallet has four spacious pockets for holding plenty of cash and cards. The two quick-access front pockets hold a maximum of three cards each. The two inner pockets behind the quick access pockets easily hold up to 12 bills (folded in half once) and 15 business cards.
Be sure not to overstuff the quick access pockets. Overstuffing the pockets will compromise the wallet’s security over time. When the quick access pockets are full, use the wallet’s two interior pockets to store additional cards.
Q: What are the dimensions of the Hammer Riveted Wallet?
The inside pocket has a height of 3.625" and a width of 2.875”. The dimensions of the wallet when folded are 3.125" x 4.375". Concerning thickness, when the wallet is first made, it feels rather thick. Once it breaks in and molds to shape, it flattens out and has a slimmer profile.
With three ID cards, four credit cards, 10 business cards, and seven bills, the thickness is roughly 5/8".
Q: What can the Women's Riveted Cardholder hold?
The Women's Riveted Cardholder can hold up to five cards and a few dollar bills.
Q: What are the dimensions of the Women's Riveted Cardholder?
The dimensions of the Women’s Riveted Cardholder are 4.5" x 2.75". These dimensions make the cardholder perfect for carrying in a small clutch purse with other items, or you can simply slip the cardholder into your pocket.
Q: What type of leather do you use for your products?
We primarily use full grain leather to make our products. Full grain leather is the top grade of leather available. It is superior in look, feel, and durability to top grain leather, genuine leather, bonded leather, or leather blends.
Q: What are the metal rivets in your products made of?
The rivets are double cap rivets made from plated steel for rust resistance. In addition to resisting rust, the rivets provide far more durability than stitching that can come loose and fray.
Q: Do your products come with a manufacturer’s warranty?
Yes. As long as you don’t use them in way that they aren’t intended to be used, our products are guaranteed for life. We guarantee your purchase to be free from defects in materials and workmanship for the life of your product (this does not include cosmetic issues, only defects with functionality). For product repairs, please contact us today.
Q: Are your products made in the U.S. or somewhere else?
All of our products are handcrafted at our U.S.A workshop in Wilmington, Massachusetts, just outside of Boston. We keep our entire manufacturing process in-house, so we can carefully control the quality of our products that make it to market. Our materials are made in the USA as well, and/or sourced locally for American suppliers and manufacturers.